Bet04 Terms and Conditions – Platform Usage Rules

Read carefully the rules governing the use of the bet04 platform in Brazil — registration, betting, bonuses, payments, and responsible gambling explained clearly and directly.

What you need to know before you get started

These cards summarize the most important points of the bet04 Terms and Conditions. Read the full document below for complete details.

Registration & Eligibility

To create a bet04 account you must be at least 18 years old, be a resident of Brazil, and provide accurate personal information. Only one account per CPF is permitted.

Deposits & Withdrawals in BRL

All transactions are processed in BRL via Pix, boleto, card, or TED. Pix withdrawals are processed in an average of 7 minutes after approval, with no withdrawal fee.

Bonuses with Clear Rules

Every bet04 bonus has a defined rollover requirement and expiration date. The full conditions of each promotion are published before activation — no hidden fine print.

Account Security

You are responsible for keeping your password confidential and for all access to your account. bet04 will never ask for your password by email, chat, or phone. Enable two-step verification for added security.

Privacy and LGPD

Your data is handled in accordance with Brazil's General Data Protection Law (LGPD). bet04 does not sell personal information to third parties. See the Privacy Policy for full details.

Responsible Gambling

Bet04 offers deposit limits, account breaks, and self-exclusion tools to all users. Access to the platform is prohibited for anyone under 18 and for individuals under active self-exclusion.

Last updated: January 1, 2026

These Terms and Conditions govern the use of all services offered by the bet04 in Brazil, including Sports Betting, online casino, poker, promotions, and any other products available on the platform. By creating an account or using any feature of the bet04, you confirm that you have read, understood, and agreed to all provisions described herein. If you do not agree to these terms, do not use the platform's services.

1 Acceptance of Terms

Use of the services of the bet04 constitutes full and unrestricted acceptance of these Terms and Conditions, the Privacy Policy, and any specific rules for promotions and games available on the platform. These documents form the complete agreement between you and bet04.

These Terms apply to all registered users, including visitors who access the platform without an account. bet04 reserves the right to modify these terms at any time — changes will be communicated with a minimum of 7 days' notice by email or via a platform notification.

Important: by completing registration on bet04 and checking the Terms and Conditions acceptance box, you confirm that you are at least 18 years old and acting on your own behalf, not representing any third party.

2 Eligibility & Registration

To create and maintain an account on the bet04, you must meet all of the following criteria:

  • Be at least 18 years of age at the time of registration;
  • Be a resident of Brazil and hold a valid CPF;
  • Provide accurate, complete, and up-to-date personal information;
  • Not be listed on any active self-exclusion registry in bet04 or in responsible gambling self-exclusion programs in Brazil;
  • Not be an employee, partner, or immediate family member of an employee of bet04 or its game supply partners;
  • Not acting under coercion or on behalf of third parties.

The bet04 reserves the right to refuse or close accounts that do not meet these criteria, without prior explanation.

One account per person

Each user may hold only an active account on bet04. Multiple accounts linked to the same CPF, IP address, device, or payment method will be closed, and all balances and bonuses may be voided without compensation. If you believe you accidentally created a duplicate account, contact support immediately to resolve the issue.

3 Identity Verification (KYC)

The bet04 follows identity verification procedures (Know Your Customer — KYC) in compliance with Brazilian anti-money laundering legislation. Verification may be requested at any time but is mandatory before the first withdrawal is processed.

Documents that may be requested include:

  • Official government-issued photo ID (RG, CNH, or passport);
  • Proof of address issued within the last 3 months;
  • Selfie with ID document for biometric verification;
  • Proof of the payment method used for the deposit.

Withdrawals are on hold until identity verification is complete. The bet04 has up to 5 business days to review submitted documents. If the documentation is incomplete or inconsistent with the account details on file, our support team will reach out for clarification.

4 User Account

You are solely responsible for all activity carried out on your bet04 account bet04, including bets, deposits, withdrawals, and communications with support. The account is personal and non-transferable.

Account security

Keep your password strictly confidential. The bet04 never asks for your password via email, chat, or phone. If you suspect that someone else has accessed your account, change your password immediately and notify support. We recommend enabling two-step verification (2FA), available in your account settings.

Registration details

Keep your personal details up to date, especially your email, phone number, and Pix key for withdrawals. Incorrect information may cause delays or prevent withdrawal processing. CPF changes are not allowed — if there is a discrepancy, please contact support.

Inactivity

Accounts with no login activity for more than 12 consecutive months may be classified as inactive. Balances in inactive accounts remain available and access can be restored at any time by contacting bet04 support. bet04.

5 Deposits and Payments

All deposits on bet04 are processed within Brazilian reais (BRL). There is no currency conversion and the platform charges no fees on deposits. Any fees charged by the user's financial institution are the sole responsibility of the customer.

Accepted deposit methods

  • Pix — instant credit to your bet04 wallet, available 24/7;
  • Bank slip (Boleto) — cleared within up to 2 business days;
  • Credit or debit card — Visa and Mastercard;
  • PicPay — direct transfer via app;
  • Mercado Pago — via Mercado Pago account;
  • TED Bank Transfer — through Nubank, Itaú, Bradesco, and Banco do Brasil.

Minimum deposit

The minimum deposit amount is R$ 10.00. There is no maximum deposit limit set by the platform, but payment method limits apply. Deposits made by credit card may be subject to additional approval depending on the card issuer.

Important: the deposit method may affect the withdrawal method available. The bet04 reserves the right to return deposits to the original payment method when required for regulatory compliance.

6 Withdrawals

The bet04 processes withdrawals exclusively in BRL, with no withdrawal fee for verified users. The primary and fastest withdrawal method is Pix, with an average processing time of 7 minutes after approval.

Withdrawal conditions

  • Account with completed identity verification (KYC);
  • Minimum available balance of R$ 20.00;
  • Completion of the rollover requirement applicable to active bonuses;
  • The Pix key registered on the account must be associated with the same CPF as the bet04 account holder.

Processing time

Pix withdrawals are processed in an average of 7 minutes, but may take up to 24 hours in cases requiring security review. Withdrawals by other methods may take up to 5 business days. The bet04 may request additional documentation for withdrawals above R$ 5,000.00 per transaction.

Withdrawals to third-party accounts are not permitted. The CPF of the receiving bank account must match the CPF registered on bet04. Requests that do not comply with this rule will be canceled and the balance returned to the wallet.

7 Bonuses and Promotions

The bet04 offers a welcome bonus, cashback, reload bonuses, and seasonal promotions. Each promotion has its own specific terms, published on the Promotions page before activation. The rules below apply to all bonuses unless otherwise stated in the specific terms of each offer.

Rollover requirement

All bonuses are subject to a rollover requirement — the total amount you must wager before you can withdraw the bonus or any winnings derived from it. The standard requirement is 30x the bonus amount, unless otherwise specified in the promotion's terms.

Example: you receive a bonus of R$ 100.00 with a 30x rollover. To withdraw any amount related to the bonus, you must place total bets of R$ 3,000.00 within the validity period.

Contribution by game type

  • Sports Betting with minimum odds of 1.50 — 100% contribution;
  • Slots and crash games — 100% contribution;
  • Blackjack and table games — 10% contribution;
  • Poker and roulette — 5% contribution;
  • Live bets — check the specific promotion terms.

Validity

Unused bonuses or those whose rollover was not completed within the defined period will be automatically canceled. The standard deadline is 30 days from the activation date, unless otherwise stated. The bet04 is not obligated to reactivate expired bonuses.

Bonus abuse

Bet04 monitors betting patterns to detect bonus abuse. Practices such as dutching, using multiple accounts, placing very low-risk bets solely to meet rollover requirements, and other abusive strategies may result in bonus cancellation and account restrictions without prior notice.

8 Betting Rules

Bets on bet04 are governed by the following general rules, supplemented by sport-specific rules available in the platform's help center.

Bet validity

A bet is considered valid once confirmed on the platform and displayed in the user's bet history with a "confirmed" status. Bets not confirmed due to a connection failure are not recorded. The bet04 does not process retroactive bets — all bets must be placed before the event begins.

Odds and changes

The odds displayed at the time a bet is confirmed are the odds that will apply to the outcome, regardless of any subsequent changes. bet04 reserves the right to correct clearly erroneous odds (for example, odds of 100.00 on an outright favorite) even after confirmation, provided the correction is made before the event begins.

Canceled or suspended events

If an event is canceled, suspended, or not completed within the regulatory timeframe defined by the organizing body, all associated bets will be voided and the amounts returned to the user's wallet. In football, matches concluded with at least 90 regulation minutes played (including added time) are considered complete for settlement purposes.

Live betting & cash out

Live bets on bet04 are temporarily suspended during critical moments in a match (goals, penalties, red cards). Cash out is available for selected markets and can be partial or full. The cash out value displayed is the amount guaranteed at the moment of the click — if the cash out line changes between the click and confirmation, the user may accept or decline the new value.

Betting limit

Bet04 may apply individual bet limits to users with a consistent winning history, without prior justification. These limits are communicated to the user by email or directly within the betting interface.

9 Online Casino and Poker

The casino games available on the bet04 — including slots, blackjack, roulette, crash games, baccarat, and poker — are provided by licensed partners such as Evolution Gaming and Pragmatic Play. Each provider has its own game rules, published within the respective game interface.

RNG & auditing

RNG casino games on bet04 are audited by certified independent laboratories. Results are statistically fair and cannot be influenced by the platform or its users. The RTP (return to player) published for each game is the theoretical RTP calculated over a large volume of rounds.

Live Casino

Live tables with real dealers are streamed from professional studios. Technical streaming failures may interrupt a round in progress. If a round is interrupted before completion, the wagered amount will be returned to the wallet. Results from rounds already completed before the interruption are final.

Poker room

The poker room at bet04 operates with active anti-collusion and anti-bot systems. The use of real-time assistance software (HUDs, odds calculators during a hand) is prohibited at bet04 tables. Hand history is available for post-session review. bet04 charges rake at cash game tables and an entry fee for tournaments, as displayed in the poker lobby.

10 Prohibited Conduct

The following conduct is strictly prohibited on the bet04 and may result in account suspension or permanent closure, balance cancellation, and reporting to the relevant authorities:

  • Creating multiple accounts with the intent to accumulate bonuses or circumvent limits;
  • Use of bots, scripts, or any automation software to place bets or play at the casino;
  • Collusion with other players at poker tables or in Sports Betting;
  • Money laundering or using the platform for illegal purposes;
  • Submitting false documents during the identity verification process;
  • Deliberate exploitation of bugs, system errors, or clearly incorrect odds;
  • Account use by third parties — the account is personal and non-transferable;
  • Any form of match-fixing or use of insider information in Sports Betting.

The bet04 cooperates with Brazilian authorities in investigations of suspicious activity. In cases of suspected money laundering, balances may be frozen for an indefinite period during the investigation, without this constituting any liability on the part of the platform.

11 Account Closure & Suspension

The bet04 may suspend or close your account in the following situations:

  • Violation of any provision of these Terms and Conditions;
  • Suspected fraud, use of false identity, or illegal activity;
  • User's own request (self-exclusion or voluntary closure);
  • Order from a competent regulatory or judicial authority;
  • Inability to complete identity verification.

If your account is closed due to a violation of these terms, bet04 may withhold pending balances as required by law. If the closure is requested by the user or occurs for an operational reason with no irregularity, the available balance will be returned to the payment method used for the deposit, following verification of the required documents.

Voluntary closure

You may request account closure at any time through the support chat or by email. The bet04 will process the request within up to 5 business days. Open bets will be settled normally before closure.

12 Responsible Gambling

The bet04 takes responsible gambling seriously as a core part of its operation. The platform is strictly prohibited for users under 18 years of age. Users who notice problematic patterns in their own behavior have access to the following tools:

  • Daily, weekly, or monthly deposit limit — configurable in account preferences;
  • Loss limit — sets the maximum amount you are willing to lose within a given period;
  • Temporary break — account suspension for 24 hours, 7 days, or 30 days;
  • Permanent self-exclusion — permanent closure with a block on re-registration.

Once permanent self-exclusion is activated, the bet04 will not reactivate the account under any circumstances, even at the user's own request. If you or someone close to you needs help, call the CVV (188), available 24 hours. More resources on our Responsible Gambling.

13 Limitation of Liability

The bet04 is not liable for financial losses resulting from bets placed on the platform. Betting is a form of entertainment and carries an inherent risk of loss. By using the platform, you acknowledge that you may lose the amount wagered.

Bet04 uses high-availability technology, but does not guarantee uninterrupted platform access. In the event of a technical failure that affects placed bets, the platform will make every effort to restore the correct bet status based on system records.

The maximum liability of the bet04 under any circumstance is limited to the balance available in the user's account at the time of the incident, as permitted by applicable Brazilian law.

14 Privacy & Data Protection (LGPD)

The processing of personal data by bet04 is carried out in accordance with the Law No. 13,709/2018 (General Data Protection Law — LGPD). The data collected is used exclusively for platform operation, identity verification, fraud prevention, and compliance with regulatory obligations.

Bet04 does not sell personal data to third parties. Data may be shared with game providers and payment processors strictly for the purpose of operating contracted services. You have the right to access, correct, or request deletion of your data at any time through our support team.

For detailed information on data collection, use, storage, and your rights as a data subject, see our Privacy Policy.

15 Intellectual Property

All content available on the bet04 — including logos, text, interfaces, software, odds data, and graphic materials — is the property of bet04 or its licensors and is protected under Brazilian intellectual property law.

Reproduction, distribution, modification, or commercial use of any platform content is prohibited without express written authorization from bet04. Personal, non-commercial use of the services is permitted provided these Terms and Conditions are respected.

16 Changes to Terms and Conditions

The bet04 may revise these Terms and Conditions at any time. Material changes will be communicated via email to the registered address and through a prominent notice on the platform with a minimum advance notice of 7 days before taking effect.

Continued use of the platform after the notice period constitutes acceptance of the changes. If you disagree with the changes, you must close your account before the new conditions take effect. Any available balance will be returned to the registered payment method after closure.

17 Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any dispute arising from the use of the services of the bet04 shall be subject to the jurisdiction of the competent Brazilian courts.

Before taking legal action, the user may contact bet04 support for an amicable resolution. bet04 commits to responding to formal complaints within 5 business days and to seek a fair resolution for both parties whenever possible.

For complaints not resolved by support, users may escalate to the Procon in your state or at consumidor.gov.br, where bet04 maintains an active customer service channel.

18 Contact

For questions, complaints, or requests related to these Terms and Conditions, please contact bet04 through the following channels:

  • Live chat — available 24 hours a day on the platform, under the support tab;
  • Email — suporte@bet04.best (response within 24 hours);
  • WhatsApp — available to verified users, with the number displayed in the account area;

The support team at bet04 offers support exclusively in Portuguese, Monday through Sunday, 24 hours a day. For matters related to data protection (LGPD), please use the dedicated channel indicated in the Privacy Policy.

All Good with the Terms?

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Deposit and Withdraw in BRL

All in BRL, no currency conversion, no hidden fees. Just the way Brazil likes it.

Pix Boleto Bancário Credit Card Debit Card PicPay Mercado Pago TED – Nubank TED – Itaú TED – Bradesco TED – Banco do Brasil
Privacy and Data Protection

Bet04 processes your personal data in accordance with the LGPD (Law No. 13,709/2018). Your data is used solely for platform operation, identity verification, and regulatory compliance — never sold to third parties. To request access, correction, or deletion of your data, contact our support team. Full details are available in our Privacy Policy.

Responsible Gambling

Betting is entertainment — not a guaranteed source of income. bet04 offers deposit limits, account time-outs, and self-exclusion tools. The platform is prohibited for users under 18. If gambling is affecting your daily life or finances, call the CVV (188) or visit our Responsible Gambling.

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