Understand how bet04 collects, uses, stores, and protects your personal data in compliance with the LGPD — transparently and without the fine print.
These cards summarize bet04's key commitments to your data privacy. Read the full document below for complete details.
Bet04 processes all personal data in compliance with Law No. 13.709/2018 (LGPD). We collect only what is necessary to operate the platform and meet legal obligations.
Bet04 never sells, rents, or transfers personal data to third parties for commercial purposes. We share information only with the operational partners strictly necessary to run the platform.
As a data subject, you have the right to access, correct, port, or request the deletion of your information at any time through bet04 support — no red tape involved.
All communication between your device and bet04's servers is protected by 256-bit SSL encryption. Payment data is tokenized and never stored in plain text.
Bet04 uses cookies to enhance your experience on the platform. You can manage your cookie preferences in your browser settings or directly through the privacy panel in your account.
In the event of a security incident that may impact your data, bet04 will notify the affected users and the National Data Protection Authority (ANPD) within the legal deadlines established by the LGPD.
This Privacy Policy describes how the bet04 collects, uses, stores, shares, and protects the personal data of its users in Brazil. bet04 is committed to full transparency in how it handles the information you entrust to us — whether at registration, while placing a sports bet, during a poker session, or when reaching out to support. By using any service on the platform, you agree to the practices described in this policy.
The bet04 respects the privacy of all its users and recognizes that personal data protection is a fundamental right, as established by the Law No. 13.709/2018 — General Data Protection Law (LGPD) and by the Brazilian Federal Constitution.
This policy applies to all personal data processed by bet04 in the context of its Sports Betting, online casino, poker, blackjack, promotions, and other features available on the platform, including access via website, Android and iOS app, and any user support channel.
If you have any questions about how the bet04 processes your data or if you wish to exercise any right provided under the LGPD, please contact our Data Protection Officer (DPO) at the address indicated in Section 15 of this policy.
Plain language: this policy was written to be easy to understand — it is not a technical or legal document filled with jargon. Our goal is for you to know exactly what happens with your data at bet04, without needing a lawyer to make sense of it.
For the purposes of the LGPD, the controller of the personal data collected on the bet04 platform is the company operating the platform, identified as bet04 Entretenimento Digital Ltda., with operations focused exclusively on the Brazilian market.
The bet04 determines the purposes and means of processing its users' personal data and is responsible for ensuring that such processing complies with the LGPD and all other applicable regulations in Brazil.
To exercise your rights as a data subject or for any privacy-related matters, use the contact channels described in Section 15. The Data Protection Officer (DPO) can be reached directly by email at privacidade@bet04.best.
The bet04 only collects the data necessary for the purposes described in this policy. The table below details the categories of data collected:
| Category | Data Examples | When Collected |
|---|---|---|
| Identification Data | Full name, CPF, date of birth, national ID number | Registration and KYC verification |
| Contact Data | Email, mobile number, home address | Registration and profile updates |
| Financial Data | Pix key, card details (tokenized), transaction history | Deposits and withdrawals |
| Usage Data | Bets placed, games accessed, sessions, hand history | Ongoing platform use |
| Technical Data | IP address, device type, operating system, browser | Website or app access |
| Communication Data | Support chat history, exchanged emails, and service transcripts | Support contact |
| Document Data | Photos of national ID/driver's license/passport, proof of address, biometric selfie | Identity verification (KYC) |
The bet04 does not collect sensitive personal data such as racial origin, religious beliefs, genetic data, or health data, unless strictly required by a specific legal obligation.
The personal data processed by the bet04 are collected through the following methods:
The bet04 uses your personal data solely for the following purposes:
About marketing communications: you can opt out of promotional communications at any time through your account's preference panel or by clicking "unsubscribe" in any marketing email from the bet04. Cancellation does not affect essential transactional communications such as withdrawal confirmations and security alerts.
The bet04 bases the processing of your personal data on the following legal grounds established by the LGPD:
The bet04 does not sell personal data. Sharing only occurs in the situations below, with the necessary contractual safeguards to protect your data:
The bet04 may share data with Brazilian public authorities — including the Federal Revenue Service, Central Bank, Ministry of Finance, COAF, and public security agencies — when legally required by court order, administrative ruling, or regulatory obligation. In such cases, bet04 shares only the minimum necessary information and, where permitted, notifies the user of the disclosure, unless the law itself prohibits such notification.
All third parties that receive personal data from users of the bet04 are bound by contracts that include data protection clauses compatible with the LGPD and a prohibition on using information for any purpose beyond what was expressly agreed.
The bet04 adopts robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
In the event of a security incident that could result in significant risk or harm to data subjects, bet04 will notify the National Data Protection Authority (ANPD) and affected users within the legally required timeframe, providing details on the nature of the incident, the data involved, and the measures taken to mitigate it.
The bet04 retains your personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations:
Once the retention period ends, data is securely deleted or anonymized, making it impossible to identify the data subject.
The LGPD grants you, as a data subject, the following rights regarding your information processed by bet04:
Request confirmation of whether bet04 processes your data and obtain access to the information we hold about you.
Request the correction of incomplete, inaccurate, or outdated data that bet04 holds in your account.
Request the deletion of your personal data processed on the basis of consent, subject to the legal exceptions for mandatory retention.
Receive your data in a structured, interoperable format for transfer to another service provider, where technically feasible.
Withdraw consent for data processing based on that legal basis, such as marketing communications, at any time.
Request information about the public and private entities with which bet04 has shared your data.
To exercise any of these rights, contact our DPO at privacidade@bet04.best or via the support chat on the platform. The bet04 responds to data subject requests within 15 business days, as established by the LGPD. For complex requests, this deadline may be extended by an additional 15 days, with prior notice to the data subject.
Filing a complaint with the ANPD: if you believe your rights have not been upheld by bet04, you may file a complaint directly with the National Data Protection Authority (ANPD), through the gov.br/anpd portal.
The bet04 uses cookies and similar technologies to ensure the platform works correctly, enhance the user experience, and understand how the website and app are used.
You can manage your cookie preferences in your browser settings (Chrome, Firefox, Safari, Edge) or directly in the privacy panel available in your bet04 account. bet04. Disabling non-essential cookies may limit some platform features, but will not prevent use of the core services.
The bet04 does not use cookies to track you across other sites outside the platform, nor does it share cookie data with external advertising networks.
Some technology partners of bet04 — such as live game providers and cloud computing infrastructure providers — may be based or host servers outside Brazil.
When personal data of Brazilian users is transferred to other countries, the bet04 ensures that this transfer takes place in compliance with LGPD requirements, adopting one or more of the following safeguards:
For details about the destination countries where your data may be transferred, please contact the DPO at bet04 by email privacidade@bet04.best.
The services of the bet04 are intended exclusively for individuals aged 18 years of age or older. bet04 does not knowingly collect personal data from minors.
If bet04 identifies that it has collected data from a person under 18 years of age, that data will be immediately deleted and the associated account will be closed. If you believe your child or minor dependent has created an account on bet04, please contact support immediately so that appropriate action can be taken.
Access to the bet04 platform by minors bet04 violates the Terms and Conditions and may constitute an offense under the Child and Adolescent Act (ECA). Please take responsibility for how minors in your household use your device.
The bet04 may update this Privacy Policy periodically to reflect changes in services, applicable legislation, or data processing practices.
Material changes will be communicated by email to the registered address and by highlighted notice on the platform with a minimum advance notice of 7 days before they take effect. The date of the last update is shown at the top of this document.
Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. If you disagree with the changes, you may close your account before the effective date — any available balance will be returned in accordance with the bet04.
The bet04 has appointed a Data Protection Officer (DPO) responsible for receiving communications from data subjects and serving as the liaison between the company, users, and the National Data Protection Authority (ANPD).
To exercise your rights as a data subject, clarify questions about this policy, or submit a complaint, please use the channels below:
When reaching out about privacy-related matters, please provide your full name and the email address registered to your bet04 and clearly describe your request or question. This helps speed up processing and ensures the response reaches the right account holder.
Response time: bet04 responds to data subject requests within 15 business days. In cases requiring more complex technical or legal analysis, this deadline may be extended by an additional 15 business days, with prior notice to the requester explaining the reason for the extension.
Everything in R$, no currency conversion, no hidden fees. Just the way Brazil likes it.
Contact the Data Protection Officer (DPO) of bet04 by email privacidade@bet04.best to exercise your rights under the LGPD: access, correction, portability, deletion, or withdrawal of consent. We respond within 15 business days. Also see our Terms and Conditions to understand the general terms of use of the platform.
Betting is entertainment — not a guaranteed source of income. bet04 offers deposit limit tools, account pause, and self-exclusion for anyone who feels they need a break. The platform is strictly prohibited for users under 18. If gambling is affecting your daily routine or finances, call the CVV (188) or visit our Responsible Gambling.